Co-Browsing for CIBC Caribbean

R Systems International

Co-Browsing

Project Description

A co-browsing solution that allows a customer service representative to assist a customer with their online banking experience. This requires a good understanding of fundamentals and Web RTC.

Technologies

NextJSReactNodeJSSocket.ioWeb RTCTailwindCSSJestReact Testing Library

Responsibilities

  • Crafted a solution with peer-to-peer connect to connect the customer and the representative.
  • Added a feature to share the screen with the customer.
  • Added socket.io to support real-time screen highlighting
  • Added dynamic masking featured to hide sensitive information.
  • Praised for the quality of the code and the timely delivery of the project of the complex project.